Our Group holds over 45 Years of Experience
Safeguarding your Consumer Rights
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About Us
22th MAY 2009
An Overview of our services
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Consumer Success Stories
22th MAY 2009
How we have made a difference
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Trader Enquiries
22th MAY 2009
Helping traders to comply with distance selling and e-commerce regulations
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Trader Enquiries - How We Can Help You Improve Your Customers Experience
Case Study 1 - I have been contacted by an enforcement agency regarding the terms and conditions on my website
Distance Selling and E-commerce Regulations
If you have had customer related complaints in the past you may be contacted by an enforcement agency who ask you to make changes to your website to ensure compliance with on-line regulations.
The Consumer Law Centre can offer the following business services:
- To check your website and list the infringements against current regulation including European laws if you are trade with other European Member States
- Supply a list of revision to me made to your website to ensure it conforms with the relevant legislation and practice guidelines
- Training for customer support team - we can help your customer support team develop their skills to minimise future complaints
Are you seeking advice on a similar problem? Contact us for further details >
Case Study 2 - I want to be part of the trustmark scheme
Achieving recognition for outstanding customer fairness
Inclusion in trust mark schemes can significanlty improve your online presence and sales conversion
The Consumer Law Centre can offer the following business services:
- We can review your website against the criteria for inclusion in a number of prestigous trustmark schemes
- Suggest the required changes to maximise your chances of inclusion
- We can handle the entire submission and review procedure
Are you seeking advice on a similar problem? Contact us for further details >